Shipping and Return Policy

Shipping & Return Policy

The Mana Boutique ships merchandise to locations within the U.S.

Orders are shipped within 3-5 business days of purchase.

Orders are shipped USPS priority or first class depending on weight and usually arrive between 2-5 business days.

The risk of loss and title for all merchandise ordered on this website pass to you when delivered to  USPS. Therefore, we are not responsible for delays in shipping, lost or damaged items or products marked "Delivered" by USPS.

All orders will receive a tracking number once the order has been shipped. If tracking states that your order has been delivered, it is your responsibility to contact  USPS and file a claim if necessary.

Returns must be postmarked within 14 days of receiving your order. No refunds will be issued, only store credit. In store credit will be issued via a code sent to your email within 1-2 business days after receiving your return. You will then enter this code at the time of checkout of your next purchase.

Merchandise must be in original condition, including original tags attached and original packaging. 

Return shipping and handling is the customer's responsibility and shipping charges on the original purchase will not  be credited back to you. You may return to us via the carrier of your choice, but we recommend obtaining tracking on your package.

All SALE merchandise, jewelry and special orders are final and cannot be returned. 

We reserve the right to reject any item returned to us. Any items that appear to have been worn, altered, have had the tags removed or are received after the return period will be returned to the customer at the customer's expense. If postage to return the item(s) is not paid within 5 days of receiving the return, the item(s) will be donated to the charity of our choice. 

Returns should be addressed to:

     The  Mana Boutique

      54 Highland Ave.

     Hamilton NJ 08620

*Please include your invoice or a note with your name and order number along with the item(s) being returned.

Damaged / Defective Items

Inspect your package immediately upon receipt. If you believe you have received defective or damaged merchandise you Must contact us within 3 days of receipt. No exceptions. If we do not receive notification that you have received  a damaged item in d days , the return will be rejected for any store credit or refund. If you receive a defective item, please do as follows: Take a picture using a smart phone of any/all defective areas and email the images to themanaroom@gmail.com , including the tag in the image showing that it is still attached to the item(s). Also include your order # and product name/description.

 

 

*Once an order has been placed, the order cannot be canceled and items cannot be removed from the order.